Delays in Jira webhook delivery

Incident Report for Jira

Resolved

The issue causing intermittent delays in our webhook delivery has been resolved. A fix was deployed to address a resource constraint in our systems. Our monitoring shows webhook delivery is now operating normally.
Posted Apr 30, 2026 - 14:56 UTC

Monitoring

A fix has been deployed to address the intermittent delays in Jira webhook delivery. We are actively monitoring the situation to confirm full recovery. We will continue to provide updates as available.
Posted Apr 30, 2026 - 13:36 UTC

Identified

We have identified the cause of the delayed Jira webhook delivery and are deploying a fix. We will continue to provide updates as more information becomes available.
Posted Apr 30, 2026 - 10:05 UTC

Investigating

We are investigating reports of delays in webhook delivery. Customers may experience intermittent delays when receiving webhooks. Our engineering teams are actively investigating and working to resolve the issue. We will provide updates as more information becomes available.
Posted Apr 30, 2026 - 08:59 UTC
This incident affected: Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, Marketplace, Mobile, Purchasing & Licensing, Signup, and Automation for Jira.